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Portfolio Archives: Contact Center Operations

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Centene Corporation
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Centene Corporation

Contact Center Operations, Health OutreachBy vwattsJune 18, 2025

Scope of Work Health Risk Assessments Community Health Workers Diabetes Educators Client: Centene Corporation Service: Health Services Health Outreach Contact Center Member Populations: Pregnant Moms and Children MHS 900% Growth

Anthem
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Anthem

Community Engagement, Contact Center Operations, Health OutreachBy vwattsDecember 2, 2019

Scope of Work Health/Benefit Fairs Member Outreach and Engagement Certified Health Workers Certified Recovery Specialist Member Support Specialist Client: Anthem Service: Health Services Health Outreach Contact Center Community Engagement Member Populations: Hoosier Care Connect HIP Hoosier Healthwise

Humana
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Humana

Community Engagement, Contact Center Operations, Health OutreachBy vwattsNovember 8, 2019

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